Login problems
- Check the sign-in method you used originally (email, phone, username or Google).
- Reset a username password with the recovery email you added.
- Phone sign-in needs a working mobile network for the code.
- Choose a username password of at least 8 characters that is not a common one and does not contain your username.
- Email sign-in sends a one-time link. Open it on the phone where eBook Pro is installed, ideally using the same device you requested it from. If you open it somewhere else, eBook Pro asks you to type the email address. Links expire and work once, so request a new one if you see an expired-link message. Update to version 1.1.1 or later: earlier versions could open the link in the browser instead of the app.
- Still stuck: contact support from any email you can read.
Something wrong or missing? Tell us.